Freshfields Bruckhaus Deringer has advised NiCE on its proposed USD 955 million acquisition of Cognigy.
NiCE is an AI-powered customer experience solutions company.
Cognigy is a provider of agentic conversational AI.
According to Freshfields, the transaction will bring together two market leaders, creating one of the most advanced AI-enabled customer experience platforms globally. The combined platform will enable enterprises to deploy conversational agents capable of dynamic, real-time decision-making, significantly enhancing intent mapping and customer interaction.
The Freshfields team included Vienna-based Partner Maria Dreher-Lorje, Counsel Lukas Pomaroli, and Associates Daniel Metz and Julia Sommer as well as further team members in Frankfurt, Berlin, Hamburg, Duesseldorf, Brussels, and New York.
Freshfields did not respond to our inquiry on the matter.