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Private employment agencies in North Macedonia emerged relatively recently, beginning in 2006. These agencies play a key role in two primary areas: facilitating temporary employment in the labor market and acting as intermediaries in the hiring process. By connecting employers seeking workers with job seekers, these agencies help streamline employment coordination, leading to a more efficient labor market.

The COVID-19 pandemic accelerated the shift toward remote work globally, including in Kosovo. While this new way of working offers flexibility and convenience, it also exposes gaps in labor regulations. Kosovo’s Labor Law, like many others, was primarily designed for traditional in-office work environments and has yet to fully adapt to the nuances of remote work. Remote work context has brought to attention legal gaps in areas such as work hours, digital privacy, employer responsibilities, and employee rights.

This article analyzes the Decision of the Italian Data Protection Commissioner (“Commissioner“) No. 472 of July 17, 2024 (“Decision“), which concerns the monitoring of employees’ official computers and emails, and the protection of personal data in accordance with Italian regulations and the General Data Protection Regulation of the European Union, which was adopted on April 14, 2016, and came into force on May 25, 2018 (“GDPR”).

The past year has brought several important changes in the employment area. Most of the new developments are already in force, but for some we had to wait until the beginning of 2025. However, some important changes are still not in force, nor have they been approved. Also due to considerable media support, part of the public is confused, and unexpected situations may arise. Below is a summary of the most important changes.

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